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Meet the team that delivers Australia’s most efficient coal logistics service

Many hundreds of years of combined industry experience ensures that we can give you the right advice and support for any situation, 24/7. We can completely transform how you get your coal to market.

Faith Dempsey

Faith started TransCoal in 1999 to offer a better logistics alternative for a group of Queensland coal mines. She has nurtured and developed the business into a significant player in the global coal market.

Her experience is unparalleled, having played a pivotal role in the establishment and growth of several domestic and international coal operations, as well as winning multiple industry awards.

Craig Smith, Logistics & Office Manager

Craig Smith
Logistics & Office Manager

Craig joined TransCoal in 2009 and brought significant knowledge to the team having worked over 45 years in a diverse range of operational and management roles across commodity trading, marketing, contracts administration  and logistics. This includes time with companies such as Marubeni and A.C.T.A. shipping.

Alex Bell, Logistics Manager

Alex Bell
Logistics MANAGER

Alex is a coal quality and logistics specialist with over 15 years of experience in the Queensland coal mining industry, having worked for Baralaba Coal Company in project development. This covered everything from exploration geology in the Bowen, Surat and Galilee Basins, to coal quality management and borehole database systems.


Renée Moore


Renée is responsible for managing TransCoal’s international despatch/demurrage clients, analysing and arguing points of contract on behalf of our clients. Previously in a senior role with Rio Tinto, she brings 16 year’s experience in sales and shipping management (both in South Africa and Australia) to her role with us.

Eva He, Logistics Coordinator

Eva He
Logistics Coordinator

Eva is a highly skilled and resourceful logistics specialist, with over 10 year’s experience in operations and project management. Eva has a Masters in Environmental Management and BSc. Chemistry, as well as experience in large project cargo, machinery and oversize plant equipment logistics.

Joanne Bartholomew, Despatch/Demurrage Officer


Joanne is responsible for processing timely Laytime calculations and managing demurrage and despatch settlements for TransCoal clients. Her 20 years’ experience in the Australian coal industry (including 11 years at Mitsui & Co) enables her to successfully liaise with coal producers, ship owners and coal buyers.



Andrea has joined with extensive  background in logistics and finance. She has had over 15 years experience in logistics, with 11 years spent at DBCT in various shipping and operational planning roles.

Felicia Atmadja, Commercial Officer


Felicia has a strong commercial background with accounting/finance roles in various mining operations including Rio Tinto where she was involved in coal shipping, laytime and logistics.

John Edge, Logistics Advisor

John Edge
Logistics Advisor

John Edge is a respected Queensland coal industry expert with a unique blend of expertise in rail, shipping and contract administration. Having joined TransCoal as General Manager in 2000, he previously worked with Utah Development Company/BHP-Utah Coal for 18 years (exporting coal through the Ports of Hay Point, Dalrymple Bay and Gladstone); and 9 years at Queensland Bulk Handling.

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